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Payment Policy

Payment Policy

Deposit: A deposit is due at the time of reservation. All deposits are non-refundable and non-transferrable. All reservations will require a deposit and will be clearly noted the amount due and monthly payment plan.

Full Payment: All reservations may be paid in full at time of booking.

Late Payment: If there is any outstanding balance by the Final Payment Due date listed on your invoice, a late fee of $100 will automatically be added to your invoice one day after your final payment date.

Reinstatement of Reservations: If your travel reservations have been cancelled, and you notify us within 14 days that you want to reinstate your reservations, a service reinstatement fee of $50 ($150 for international tours) will be added to your invoice and must be paid in advance.

Last Minute Reservations: All reservations must be made no later than 30 days prior to departure. If requested services cannot be confirmed, payment will be refunded. If services are confirmed, final payment is due within 24 hours all applicable cancellation penalties will apply.

Forms of Payment: US dollar, major credit cards or debit cards

Refunds: All payments are non- refundable and non- transferable.

Cancellation: Once reservations have been made, cancellations will only be accepted in writing. Email your cancellation request to info@PassportBestie.com with your invoice number, full name, and date of travel. If you do not receive an acknowledgement within 48 hours, please call 713-343-6312 to ensure your information was received.

Reservation Changes: Changes to an existing reservation, whatever the cause, will incur a $50 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers.

*Please note that name changes to airline reservations are subject to full cancellation and rebooking. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this Reservation Changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.

Automatic Payments: You are automatically enrolled in our automatic billing plan when you select monthly payment plans. You can relax knowing that your future payments will be made automatically. When you book, we’ll calculate an evenly divided automatic billing plan for you and you will know in advance the day of every month that your payment will be processed. Your initial deposit is due at the time of booking, and your future payments will be charged according to the schedule you see on your invoice. Automatic billing is available at no charge.

You can opt-out of automatic billing by sending an email to us after you make your reservations. Please send email to info@passportbestie.com.

If you opt out of automatic payments you must make payment at least every 3 months to avoid cancelation of reservation.

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